Terms of Use & Refund Policy
Last updated: March 2026
1. General Provisions
These Terms of Use govern the relationship between Kroky (hereinafter — the "Service") and the user. By using the Service, you confirm that you have read and agree to these terms. If you do not agree — please do not use the Service.
2. Service Provider
- Full name: FOP Yarovyi Dmytro Serhiiovych
- Tax ID (IPN): 3565102533
- Address: Cherkasy region, Smila, Zavodska St. 6, Ukraine
- Phone: +380 93 006 58 72
- Email: d.yarch@ukr.net
3. Description of Services
Kroky provides online tools for creating and downloading resumes in PDF format. Basic templates are available for free. Premium templates are available for a one-time fee and remain unlocked permanently after purchase.
4. Payment
- Payment for premium templates is processed through the WayForPay payment service.
- Accepted payment methods: Visa / Mastercard bank cards.
- The price of each template is listed on the template page.
- All prices are listed in USD and include all applicable taxes.
- Payment is one-time — no subscriptions or automatic charges.
5. Service Delivery
All services are digital. Access to the purchased premium template is granted automatically immediately after payment confirmation — no waiting or physical delivery.
6. Refund Policy
- Since the Service provides a digital product with instant access, refunds after successful payment and access to the template are generally not provided.
- Exception: if due to technical reasons access to the purchased template was not granted after a successful charge, you have the right to contact d.yarch@ukr.net within 7 calendar days from the payment date.
- After verifying the non-delivery of the service, funds will be refunded within 5 business days to the card used for payment.
- To cancel a transaction, contact d.yarch@ukr.net with the date, amount, and email address used during payment.
7. Liability
The Service is provided "as is." We are not liable for any damages arising from the use or inability to use the Service. You use the Service at your own risk.
8. Changes to Terms
We reserve the right to change these Terms at any time. The current version is always available on this page. Continued use of the Service after changes means your acceptance of the updated terms.
9. Contact Information
- FOP Yarovyi Dmytro Serhiiovych
- Cherkasy region, Smila, Zavodska St. 6, Ukraine
- Phone: +380 93 006 58 72
- Email: d.yarch@ukr.net